Terms of Service
21. Acceptable Use
21.1 Acceptable Use Requirements
You agree to access and use the Services only for lawful, authorized, and legitimate business or professional purposes and in accordance with:
- these Terms;
- all applicable Growwr policies;
- Applicable Law;
- applicable contractual obligations; and
- generally accepted standards of responsible and ethical conduct.
You are solely responsible for your activities conducted through the Services and for ensuring that all Authorized Users acting on your behalf comply with this Section.
21.2 Prohibited Activities
You shall not use the Services to:
- violate any Applicable Law;
- engage in fraudulent, deceptive, misleading, or dishonest conduct;
- facilitate unlawful transactions or activities;
- impersonate another individual or Organization;
- create false identities or fraudulent Accounts;
- submit forged, manipulated, or misleading documents;
- misrepresent qualifications, credentials, employment history, certifications, or experience;
- evade identity verification or compliance procedures;
- interfere with the rights of other users; or
- engage in any activity that reasonably may harm Growwr, its users, or third parties.
21.3 Platform Integrity
You shall not:
- interfere with the proper operation of the Services;
- attempt to circumvent platform restrictions or technical limitations;
- manipulate search results, rankings, recommendations, reviews, ratings, or matching systems;
- artificially inflate platform metrics;
- engage in spam, unsolicited communications, or mass messaging;
- abuse referral or promotional programs;
- create duplicate Accounts to evade restrictions;
- attempt to bypass payment workflows;
- circumvent Growwr’s marketplace protections; or
- otherwise undermine the integrity or fair operation of the Services.
21.4 Misuse of Growwr AI
When using Growwr AI or AI-powered functionality, you shall not:
- use AI outputs to engage in unlawful activity;
- intentionally generate fraudulent, deceptive, defamatory, or harmful content;
- use AI to impersonate individuals or organizations;
- attempt to circumvent AI safety mechanisms or usage restrictions;
- use AI to facilitate phishing, fraud, identity theft, or cybercrime;
- submit malicious prompts intended to compromise the Services;
- intentionally exploit vulnerabilities in AI systems;
- use AI to violate the rights of others; or
- otherwise misuse Growwr AI in a manner inconsistent with these Terms or Applicable Law.
Users remain solely responsible for reviewing and validating AI-generated outputs before relying upon or using them.
21.5 Security and System Abuse
You shall not:
- attempt to gain unauthorized access to any Account, system, network, or infrastructure;
- reverse engineer, decompile, or otherwise attempt to discover proprietary technologies except where expressly permitted by Applicable Law;
- interfere with authentication or security controls;
- distribute malware, ransomware, spyware, viruses, or other harmful software;
- conduct unauthorized vulnerability scanning or penetration testing;
- launch denial-of-service attacks;
- harvest credentials or authentication information;
- intercept communications without authorization;
- exploit vulnerabilities; or
- otherwise compromise or attempt to compromise the security or availability of the Services.
21.6 Intellectual Property Violations
You shall not upload, publish, distribute, transmit, or otherwise make available any Content that:
- infringes or misappropriates the Intellectual Property Rights of another person or entity;
- violates license agreements;
- unlawfully reproduces copyrighted works;
- infringes trademarks, patents, trade secrets, or other proprietary rights; or
- otherwise violates the legal rights of any third party.
You are solely responsible for ensuring that you possess all rights necessary to use any Content submitted through the Services.
21.7 Confidential Information
You shall not use the Services to improperly disclose, misuse, publish, distribute, or otherwise expose Confidential Information belonging to:
- Growwr;
- Employers;
- Talent;
- Organizations;
- Service Providers; or
- any third party.
Where you receive Confidential Information through the Services, you agree to use such information solely for its authorized purpose and in accordance with these Terms, any applicable agreements, and Applicable Law.
21.8 Marketplace Conduct
When participating in the Growwr Marketplace, you agree not to:
- manipulate hiring or project outcomes;
- engage in fraudulent bidding or pricing;
- create fake Projects or job postings;
- submit false applications;
- engage in payment fraud;
- intentionally move platform relationships off-platform to avoid applicable fees or platform protections;
- abuse the ratings or review system;
- engage in collusion with other users;
- solicit prohibited payments; or
- otherwise undermine the integrity of the Marketplace.
Marketplace-specific obligations remain subject to the Marketplace Policy and other applicable Growwr policies.
21.9 Compliance with Export Controls and Sanctions
You shall not use the Services:
- in violation of applicable export control laws;
- in violation of economic sanctions;
- on behalf of sanctioned individuals or entities;
- for prohibited military, weapons, or unlawful governmental purposes;
- to facilitate transactions prohibited by Applicable Law; or
- in any jurisdiction where providing the Services would violate Applicable Law.
Growwr reserves the right to restrict or terminate access where required to comply with export controls, sanctions laws, or other legal obligations.
21.10 Automated Access
Except as expressly authorized by Growwr, you shall not:
- use bots, scrapers, crawlers, automated scripts, or similar technologies to access the Services;
- harvest data from the Services;
- systematically extract Content;
- overload or interfere with platform infrastructure;
- bypass rate limits or technical controls; or
- use automated means to create Accounts or manipulate platform activity.
Authorized API usage remains subject to Growwr’s API documentation, technical requirements, and any applicable developer agreements.
21.11 Enforcement
Growwr reserves the right to investigate suspected violations of this Section and may, where reasonably necessary:
- remove or restrict Content;
- suspend or terminate Accounts;
- delay payments or payouts;
- disable features;
- require additional verification;
- preserve evidence;
- cooperate with law enforcement or regulatory authorities where required or permitted by Applicable Law; and
- take any other action reasonably necessary to protect the Services, users, or Growwr’s legitimate business interests.
Growwr’s failure to enforce any provision of this Section in one instance does not constitute a waiver of its right to enforce it in future instances.
21.12 Reservation of Rights
Growwr reserves the right to determine, in its reasonable discretion, whether particular conduct violates these Terms or otherwise threatens the security, integrity, availability, reputation, or lawful operation of the Services.
Growwr may update, supplement, or modify its Acceptable Use requirements from time to time to address evolving technologies, legal requirements, security threats, platform functionality, or industry best practices.
Nothing in this Section limits Growwr’s rights under these Terms, the Marketplace Policy, the Privacy Policy, the Security documentation, or Applicable Law.

