32.1 Contacting Growwr

If you have questions, concerns, requests, complaints, or legal notices relating to these Terms or the Services, you may contact Growwr using the contact information provided below.

Growwr Inc.
Delaware Corporation
Email: legal@growwr.co

For the most current contact information, please visit Growwr’s Legal Center or Trust Center.

32.2 Department-Specific Contacts

To ensure timely handling of inquiries, Growwr may maintain dedicated contact channels for specific matters, including:

• Legal matters;
• Privacy and data protection;
• Security vulnerability reporting;
• Abuse and Acceptable Use violations;
• Intellectual Property claims;
• Verification inquiries;
• Billing and payments;
• Enterprise support;
• API support; and
• General customer support.

Growwr may update these contact channels from time to time without amending these Terms.

32.3 Legal Notices to Growwr

Unless a separate written agreement provides otherwise, any legal notice required under these Terms shall:

• be in writing;
• clearly identify the sender;
• describe the relevant matter with reasonable specificity;
• include sufficient contact information for a response; and
• be sent to the legal contact designated by Growwr.

Growwr may specify additional requirements or delivery methods for legal notices through its Legal Center or other official communications.

32.4 Notices from Growwr

Growwr may provide notices, disclosures, legal communications, and other information relating to these Terms or the Services through one or more of the following methods:

• email;
• Account notifications;
• in-product messages;
• dashboard notifications;
• Growwr’s website;
• the Legal Center;
• the Trust Center;
• API documentation;
• release notes;
• customer communications; or
• any other reasonable electronic means.

Where permitted by Applicable Law, electronic notices satisfy any legal requirement that communications be in writing.

32.5 Response Times

While Growwr endeavors to respond to inquiries within a reasonable time, Growwr does not guarantee response times, resolution times, or availability of support unless expressly provided in:

• a separate Enterprise Agreement;
• a Service Level Agreement (SLA);
• a Master Services Agreement (MSA); or
• another written agreement signed by an authorized representative of Growwr.

32.6 Security Reporting

If you believe you have discovered a security vulnerability affecting the Services, you should promptly report it to Growwr using the designated security reporting channel.

Users agree not to publicly disclose security vulnerabilities until Growwr has had a reasonable opportunity to investigate and address the reported issue, unless such disclosure is otherwise required by Applicable Law or consistent with a coordinated vulnerability disclosure program adopted by Growwr.

Nothing in this Section authorizes unauthorized testing, scanning, or access to the Services.

32.7 Privacy Requests

Requests relating to privacy, personal information, data subject rights, or applicable data protection laws should be submitted using Growwr’s designated privacy contact or procedures described in the Privacy Policy.

Growwr will process such requests in accordance with Applicable Law and its Privacy Policy.

32.8 Intellectual Property Notices

Copyright, trademark, and other Intellectual Property complaints should be submitted using Growwr’s designated intellectual property reporting process.

Where applicable, notices should include sufficient information to allow Growwr to identify the allegedly infringing material, evaluate the complaint, and respond appropriately under Applicable Law.

32.9 Accessibility

Growwr is committed to improving the accessibility of its Services.

Users who encounter accessibility barriers or require reasonable assistance in accessing the Services or legal documentation may contact Growwr through the designated support channels, and Growwr will consider such requests in accordance with Applicable Law and its accessibility practices.

32.10 Entire Agreement

These Terms, together with any documents expressly incorporated by reference, including but not limited to the:

• Privacy Policy;
• Employer Terms;
• Talent Terms;
• Growwr AI Terms;
• Growwr Pay Terms;
• Verification Policy;
• Marketplace Policy;
• Acceptable Use Policy;
• Data Processing Agreement (where applicable);
• Service Level Agreement (where applicable);
• Enterprise Agreements (where applicable); and
• any applicable Order Forms or other written agreements,

constitute the entire agreement between you and Growwr regarding the subject matter covered by these Terms and supersede all prior or contemporaneous understandings, communications, representations, negotiations, and agreements relating to that subject matter, except where a separate written agreement expressly provides otherwise.

32.11 Severability

If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by Applicable Law, and the remaining provisions shall remain in full force and effect.

Any invalid provision shall be interpreted or modified only to the minimum extent necessary to make it enforceable while preserving its original intent.

32.12 Assignment

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without Growwr’s prior written consent.

Any attempted assignment in violation of this Section shall be null and void to the fullest extent permitted by Applicable Law.

Growwr may assign or transfer these Terms, in whole or in part, without restriction in connection with:

• a merger;
• acquisition;
• corporate restructuring;
• sale of assets;
• financing transaction;
• change of control; or
• operation of its business.

These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

32.13 Relationship of the Parties

Nothing in these Terms creates any:

• employment relationship;
• partnership;
• joint venture;
• agency;
• fiduciary relationship;
• franchise;
• representative relationship; or
• other legal association

between Growwr and any user, or between Growwr and any Employer or Talent.

Each party acts solely as an independent contracting party.

32.14 Reservation of Rights

Except as expressly stated in these Terms, Growwr reserves all rights not expressly granted to users.

No failure or delay by Growwr in exercising any right or remedy shall operate as a waiver of that right or remedy.

These Terms shall be interpreted to provide the maximum protection available to Growwr under Applicable Law while preserving any non-waivable rights afforded to users by Applicable Law.