5.1 Overview of the Services

Growwr is a technology company that develops and operates software, artificial intelligence, verification, marketplace, workforce management, collaboration, and payment technologies designed to help organizations discover, verify, engage, manage, and compensate professionals.

The Services are intended to facilitate more efficient workforce management by providing technology that assists Employers, Talent, organizations, recruiters, administrators, and other authorized users throughout the hiring and workforce lifecycle.

Growwr continuously develops and improves its Services. As a result, the features, functionality, capabilities, availability, and scope of the Services may change over time.

5.2 Components of the Growwr Platform

The Services may include one or more of the following products, platforms, or technologies:

(a) Growwr AI

Growwr AI is Growwr’s artificial intelligence platform designed to assist users with workforce planning, hiring, candidate sourcing, candidate matching, resume analysis, portfolio review, interview generation, interview analysis, hiring recommendations, workflow automation, workforce insights, content generation, and other AI-powered capabilities.

Growwr AI may generate recommendations, summaries, analyses, rankings, reports, suggested actions, or other AI-generated outputs intended to assist users in making informed decisions.

AI-generated outputs are advisory in nature and should not be relied upon as the sole basis for employment, hiring, contracting, compensation, legal, regulatory, financial, or other business decisions.

(b) Growwr Talent

Growwr Talent is Growwr’s professional talent network through which Employers may discover, evaluate, communicate with, and engage professionals.

Growwr Talent may include professional profiles, resumes, portfolios, certifications, work histories, verification badges, references, skills information, project histories, ratings, reviews, and other professional information made available by users or generated through the Services.

(c) Growwr Pay

Growwr Pay facilitates payment-related workflows between eligible users of the Services through Growwr and its authorized third-party payment providers.

Growwr Pay may support invoicing, payment collection, contractor payments, payroll support, project settlements, financial reporting, tax documentation, payment reconciliation, and related financial workflows.

Unless expressly stated otherwise, Growwr does not operate as a bank, money transmission business, deposit-taking institution, payment card network, or licensed financial institution.

Financial services made available through Growwr Pay may be provided in whole or in part by regulated third-party payment providers.

(d) Professional Verification Services

Growwr offers professional verification services intended to assist Employers in evaluating information provided by Talent and Organizations.

Verification services may include:

• identity verification;
• business verification (KYB);
• employment verification;
• education verification;
• certification verification;
• portfolio verification;
• work history verification;
• compliance screening;
• sanctions screening where applicable;
• fraud detection;
• skills verification; and
• other verification services made available by Growwr.

Verification services are based on the information, documentation, evidence, and third-party data available during the verification process.

Verification does not constitute a warranty, guarantee, certification, endorsement, background investigation, legal opinion, or representation regarding any person’s identity, competence, honesty, integrity, future conduct, work quality, financial responsibility, legal compliance, or suitability for any engagement.

(e) Marketplace Services

Growwr provides an online marketplace through which Employers and Talent may discover one another, communicate, negotiate, enter into professional engagements, collaborate, manage Projects, exchange information, and process eligible payments.

Growwr may facilitate these interactions through software tools, messaging features, AI-powered workflows, Workspaces, and related technologies.

Growwr is not a party to agreements entered into between Employers and Talent unless expressly stated in a separate written agreement.

(f) Workforce Management Services

Growwr may provide tools that assist users in managing Projects, assignments, hiring workflows, onboarding, task management, collaboration, communications, reporting, performance tracking, payment administration, and other workforce-related activities.

These tools are provided solely as software functionality and do not constitute human resources, legal, accounting, tax, employment, or business consulting services.

(g) APIs, Integrations and Enterprise Services

Growwr may provide APIs, integrations, enterprise tools, developer services, automation capabilities, reporting tools, analytics, administrative dashboards, security features, and other technologies that enable customers to integrate Growwr with third-party systems or internal business operations.

Such Services may be subject to additional documentation, technical requirements, or separate agreements.

5.3 Nature of the Services

Growwr provides technology that facilitates professional interactions between users.

Unless expressly agreed otherwise in writing, Growwr does not:

• employ Talent on behalf of Employers;
• act as an employment agency or staffing agency;
• guarantee employment opportunities;
• guarantee that Employers will hire any Talent;
• guarantee that Talent will accept any opportunity;
• guarantee the availability of Projects;
• supervise work performed by Talent;
• manage day-to-day employment relationships between users;
• guarantee payment by Employers;
• guarantee project completion;
• guarantee business success;
• provide legal advice;
• provide tax advice;
• provide accounting advice;
• provide immigration advice;
• provide financial advisory services; or
• provide any regulated professional services requiring governmental licensure unless expressly stated otherwise.

Users remain solely responsible for their hiring decisions, contracting decisions, employment decisions, compensation decisions, tax obligations, regulatory compliance, and business operations.

5.4 Third-Party Services

Certain aspects of the Services rely on third-party infrastructure, software, payment providers, cloud providers, communications providers, verification providers, artificial intelligence providers, analytics providers, identity verification providers, and other Service Providers.

Growwr may add, remove, replace, or change Service Providers at any time as its business evolves.

Your use of certain features may therefore be subject to the availability, functionality, limitations, or terms of those third-party providers.

A current list of Growwr’s Service Providers is maintained in Growwr’s Service Providers documentation.

5.5 Artificial Intelligence Services

Certain features of the Services use artificial intelligence technologies developed by Growwr and trusted third-party AI providers.

Artificial intelligence systems may generate inaccurate, incomplete, inconsistent, biased, or outdated outputs.

Accordingly:

• AI-generated outputs should always be independently reviewed;
• AI recommendations are informational only;
• AI interview reports do not constitute hiring decisions;
• AI candidate rankings do not constitute endorsements;
• AI-generated content should be reviewed before use; and
• users remain solely responsible for all decisions made using AI-generated outputs.

Growwr does not guarantee the accuracy, completeness, reliability, suitability, legality, or fitness of AI-generated outputs for any particular purpose.

5.6 Availability of the Services

Growwr continually develops and improves the Services.

Accordingly, Growwr may:

• introduce new products or features;
• modify existing functionality;
• discontinue Services;
• limit access to certain features;
• introduce beta functionality;
• change pricing;
• update technical requirements;
• perform scheduled or emergency maintenance;
• restrict functionality based on jurisdiction, compliance requirements, or risk considerations; or
• suspend portions of the Services where reasonably necessary to protect Growwr, its users, or the integrity of the platform.

Growwr does not guarantee that any particular Service, feature, integration, AI model, payment method, verification method, or functionality will remain available indefinitely.

5.7 No Guarantee of Outcomes

Growwr provides technology, software, artificial intelligence, verification services, marketplace functionality, and payment infrastructure intended to assist users.

Growwr does not guarantee:

• successful hiring;
• successful recruitment;
• successful matching;
• employment offers;
• project awards;
• project completion;
• continued employment;
• contractor availability;
• Talent performance;
• employer satisfaction;
• revenue generation;
• business success;
• future conduct of any user;
• identity beyond the evidence reviewed during verification;
• payment collection;
• uninterrupted access to the Services; or
• any specific commercial, financial, employment, or operational outcome arising from the use of the Services.

All hiring, employment, contracting, commercial, financial, and operational decisions remain solely the responsibility of the applicable users.

5.8 Reservation of Rights

Growwr reserves all rights not expressly granted under these Terms.

Nothing in these Terms shall be interpreted as requiring Growwr to maintain, continue, develop, or support any specific Service, feature, functionality, product, integration, or technology.

Growwr may improve, replace, suspend, discontinue, or retire any aspect of the Services at any time, subject to Applicable Law and any separate written agreement between Growwr and the applicable customer.