Terms of Service

19. Third-Party Services

Version 1.0

19.1 Third-Party Services

The Services may integrate with, connect to, rely upon, or otherwise make available products, services, software, platforms, infrastructure, content, application programming interfaces (APIs), artificial intelligence models, payment networks, verification systems, communication tools, analytics services, cloud infrastructure, or other technologies provided by independent third parties (collectively, “Third-Party Services”).

Third-Party Services may include, without limitation:

  • payment processors;
  • banking partners;
  • identity verification providers;
  • business verification providers;
  • artificial intelligence providers;
  • cloud hosting providers;
  • communications providers;
  • analytics providers;
  • customer support platforms;
  • productivity and collaboration tools;
  • authentication providers;
  • fraud prevention providers; and
  • other vendors necessary for the operation of the Services.

Information regarding Growwr’s principal Service Providers is available through the Growwr Trust Center.

19.2 Independent Providers

Third-Party Services are owned, operated, and controlled by their respective providers.

Except where expressly stated otherwise, Growwr does not own, operate, or control Third-Party Services and is not responsible for their:

  • availability;
  • functionality;
  • performance;
  • security;
  • reliability;
  • content;
  • policies;
  • business practices; or
  • legal compliance.

Your use of Third-Party Services may be governed by the separate terms, privacy policies, and contractual arrangements of the applicable third-party provider.

19.3 Authorized Integrations

The Services may permit you to connect your Growwr Account with authorized Third-Party Services.

By enabling or authorizing such integrations, you instruct Growwr to exchange information with the applicable Third-Party Service as reasonably necessary to provide the requested functionality.

You acknowledge that:

  • Growwr is not responsible for information transmitted to or from authorized Third-Party Services;
  • third parties may independently process your information in accordance with their own terms and privacy policies;
  • disabling an integration may affect the functionality of the Services; and
  • Growwr may suspend or discontinue integrations at any time.

19.4 Artificial Intelligence Providers

Certain Growwr AI features rely upon artificial intelligence technologies provided by independent third-party providers.

When you use AI-powered functionality, your prompts, inputs, instructions, documents, and other information submitted to those features may be processed by Growwr and its authorized AI Service Providers solely as necessary to provide the requested functionality.

The use of such AI technologies remains subject to:

  • these Terms;
  • the Growwr AI Terms;
  • the Privacy Policy;
  • Applicable Law; and
  • any applicable contractual arrangements between Growwr and its AI providers.

Growwr is not responsible for outages, delays, inaccuracies, limitations, or changes arising solely from third-party artificial intelligence systems.

19.5 Payment and Financial Services

Payment processing, payouts, banking connectivity, and related financial functionality may be provided through independent payment processors, banking partners, payment networks, and other regulated financial institutions.

Growwr is not a bank, money transmitter, payment card network, or other regulated financial institution unless expressly stated otherwise.

The availability and operation of payment-related functionality may depend upon the services of independent financial providers.

Certain transactions may additionally be governed by the applicable terms and conditions of those providers.

19.6 Verification Providers

Identity verification, business verification, sanctions screening, document verification, fraud detection, compliance screening, and related verification services may be performed by independent verification providers.

Growwr relies upon information provided by such providers but does not guarantee:

  • the accuracy of third-party verification results;
  • the completeness of verification information;
  • the continued validity of verification decisions; or
  • the future conduct of verified users.

Verification remains subject to the limitations described elsewhere in these Terms.

19.7 Availability of Third-Party Services

Growwr may add, replace, modify, suspend, or discontinue any Third-Party Service or integration at any time without liability where reasonably necessary to:

  • improve the Services;
  • address operational requirements;
  • respond to legal or regulatory obligations;
  • mitigate security risks;
  • replace unavailable providers;
  • improve performance; or
  • support business continuity.

Growwr does not guarantee the continued availability of any specific Third-Party Service.

19.8 Third-Party Websites and Content

The Services may contain links to third-party websites, applications, documents, resources, advertisements, or other content that is not owned or controlled by Growwr.

Such links are provided solely for convenience.

Growwr does not endorse, guarantee, or assume responsibility for:

  • third-party websites;
  • external content;
  • products;
  • services;
  • advertisements;
  • opinions;
  • representations; or
  • business practices.

Your interactions with third-party websites and services are solely between you and the applicable third party.

19.9 Third-Party Terms

Where the use of a particular feature depends upon a Third-Party Service, you may be required to agree to additional terms, licenses, or contractual conditions imposed by the applicable provider.

In the event of a conflict between these Terms and mandatory provisions of an applicable third-party agreement governing the Third-Party Service itself, the third-party agreement shall govern solely with respect to that Third-Party Service.

Nothing in this Section modifies your obligations under these Terms regarding your use of the Growwr platform.

19.10 Disclaimer Regarding Third-Party Services

To the fullest extent permitted by Applicable Law, Growwr makes no representation or warranty regarding any Third-Party Service, including with respect to:

  • availability;
  • uptime;
  • compatibility;
  • accuracy;
  • security;
  • reliability;
  • legality;
  • quality;
  • performance; or
  • fitness for a particular purpose.

Growwr shall not be responsible for any interruption, loss, damage, delay, security incident, data loss, or other issue arising from the acts, omissions, failures, or policies of independent Third-Party Service providers.

19.11 Reservation of Rights

Growwr reserves the right to:

  • determine which Third-Party Services are integrated with the Services;
  • approve or reject integrations;
  • replace Service Providers;
  • discontinue integrations;
  • modify interoperability requirements;
  • restrict access to particular Third-Party Services;
  • establish technical requirements for integrations; and
  • take any action reasonably necessary to protect the security, integrity, compliance, and operation of the Services.

Nothing in this Section obligates Growwr to maintain any particular integration, provider, or Third-Party Service indefinitely.