Terms of Service

6. User Accounts

Version 1.0

6.1 Account Registration

To access certain features of the Services, you may be required to create a Growwr Account (“Account”). You agree to provide complete, accurate, current, and truthful information during registration and throughout your use of the Services.

You are responsible for ensuring that all information associated with your Account remains accurate, complete, and up to date. Growwr may rely upon the information you provide without independently verifying its accuracy unless otherwise required by Applicable Law or Growwr’s internal compliance procedures.

Growwr reserves the right to refuse any registration, reject any application, or decline to create an Account at its sole discretion, to the extent permitted by Applicable Law.

6.2 Types of Accounts

Growwr may make available different categories of Accounts, including but not limited to:

  • Talent Accounts;
  • Employer Accounts;
  • Organization Accounts;
  • Recruiter Accounts;
  • Enterprise Accounts;
  • Administrator Accounts;
  • Partner Accounts;
  • Developer Accounts;
  • Guest or Limited Access Accounts; and
  • any additional account categories Growwr introduces from time to time.

Different account types may have different permissions, features, verification requirements, pricing, eligibility criteria, or contractual obligations.

6.3 Accuracy of Account Information

You represent and warrant that all information you submit to Growwr, including your name, contact details, professional qualifications, business information, identity documents, payment information, resumes, portfolios, certifications, employment history, educational credentials, and any other information provided through the Services is:

  • true;
  • accurate;
  • complete;
  • current;
  • not misleading; and
  • lawfully obtained and submitted.

You agree to promptly update your information whenever it becomes inaccurate or incomplete.

Providing false, misleading, fraudulent, manipulated, forged, or outdated information constitutes a material breach of these Terms.

6.4 Account Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username, password, authentication methods, API credentials, access tokens, verification codes, and any other security credentials associated with your Account.

You agree to:

  • create strong and unique passwords;
  • protect your authentication credentials from unauthorized access;
  • maintain appropriate security over devices used to access the Services;
  • immediately notify Growwr of any suspected or actual unauthorized access to your Account; and
  • promptly update compromised credentials.

Growwr shall not be responsible for losses resulting from your failure to maintain appropriate account security.

6.5 Multi-Factor Authentication

Growwr may require multi-factor authentication (“MFA”), biometric authentication, device verification, one-time passwords, passkeys, hardware security keys, or other authentication methods for some or all users.

You agree to comply with Growwr’s authentication requirements as a condition of accessing certain Services.

Growwr may modify authentication requirements at any time to improve security, prevent fraud, or comply with Applicable Law.

6.6 Authorized Users

Organizations may authorize employees, contractors, recruiters, administrators, or other individuals to access a Workspace or Organization Account.

The Organization is solely responsible for:

  • managing user permissions;
  • granting and revoking access;
  • ensuring authorized users comply with these Terms;
  • monitoring Workspace activity; and
  • safeguarding Organization credentials.

Growwr may rely upon instructions received from individuals reasonably believed to be authorized representatives of an Organization.

Growwr shall not be liable for disputes concerning internal authorization, permission levels, or administrative authority within an Organization.

6.7 Account Ownership

Individual Accounts are personal to the registered user unless expressly designated as an Organization Account.

Organization Accounts are owned by the applicable Organization and not by any individual employee, contractor, administrator, or representative.

Upon termination of employment or authorization, Growwr may transfer administrative control of an Organization Account or Workspace to another authorized representative designated by the Organization.

Growwr reserves the right to determine Account ownership where ownership is disputed.

6.8 One Account Per User

Unless expressly authorized by Growwr, you may not:

  • create multiple Accounts to avoid restrictions;
  • create Accounts using false identities;
  • create duplicate Accounts;
  • impersonate another person or Organization;
  • create Accounts on behalf of another person without authorization; or
  • transfer your Account to another individual or entity.

Growwr may merge, suspend, or permanently remove duplicate or unauthorized Accounts.

6.9 Identity Verification

Certain Services require identity verification, business verification, compliance screening, or additional due diligence before access is granted.

Growwr may request:

  • government-issued identification;
  • business registration documents;
  • tax information;
  • proof of address;
  • proof of employment;
  • professional certifications;
  • payment verification;
  • sanctions screening information;
  • biometric verification where permitted by Applicable Law; or
  • other information reasonably necessary to verify your identity or eligibility.

Failure to complete required verification may result in limited access, delayed onboarding, suspension, or termination of your Account.

Completion of verification does not constitute a guarantee, endorsement, or certification of your identity, qualifications, honesty, future conduct, legal compliance, or suitability for any engagement.

6.10 Account Monitoring

To protect the integrity, security, and reliability of the Services, Growwr may monitor Account activity for purposes including:

  • fraud prevention;
  • abuse detection;
  • cybersecurity;
  • compliance;
  • system administration;
  • quality assurance;
  • technical support;
  • dispute resolution;
  • risk management; and
  • improving the Services.

Such monitoring shall be conducted in accordance with Applicable Law and Growwr’s Privacy Policy.

6.11 Unauthorized Access

You must immediately notify Growwr if you become aware of:

  • unauthorized access to your Account;
  • unauthorized disclosure of credentials;
  • suspected fraud;
  • identity theft;
  • security incidents affecting your Account; or
  • any other activity that may compromise the security of the Services.

Growwr reserves the right to suspend access while investigating suspected security incidents.

6.12 Suspension and Restrictions

Growwr may temporarily suspend, restrict, or limit access to an Account where Growwr reasonably believes such action is necessary to:

  • protect the security of the Services;
  • investigate suspected fraud;
  • comply with Applicable Law;
  • comply with requests from regulatory authorities;
  • enforce these Terms;
  • protect other users;
  • investigate abuse;
  • prevent unauthorized access;
  • mitigate cybersecurity risks;
  • conduct compliance reviews; or
  • protect Growwr’s legitimate business interests.

Where reasonably practicable, Growwr will notify affected users of a suspension unless doing so would compromise security, violate Applicable Law, interfere with an investigation, or increase the risk of fraud or harm.

6.13 Account Closure

You may request closure of your Account at any time through the Services or by contacting Growwr.

Growwr may retain certain information following Account closure where necessary to:

  • comply with Applicable Law;
  • satisfy tax or accounting obligations;
  • complete ongoing Projects;
  • process outstanding payments;
  • investigate fraud;
  • resolve disputes;
  • enforce these Terms;
  • protect the security of the Services; or
  • comply with legal preservation obligations.

Closure of an Account does not automatically terminate outstanding contractual obligations, payment obligations, confidentiality obligations, intellectual property rights, indemnification obligations, dispute resolution provisions, or any provisions that by their nature survive termination.

6.14 No Ownership Interest

Creating an Account does not grant you any ownership interest in Growwr, the Services, any Workspace, any verification status, any Verification Badge, usernames, domain names, AI models, algorithms, platform data, system-generated information, or any other Growwr intellectual property.

Growwr reserves the right to reclaim usernames, remove inactive Accounts, modify account identifiers, or reassign Workspace administration where reasonably necessary for operational, legal, security, or business purposes.

6.15 Reservation of Rights

Growwr reserves the right to refuse, suspend, restrict, limit, verify, investigate, modify, recover, merge, deactivate, or terminate any Account where Growwr reasonably determines that such action is necessary to:

  • protect the Services;
  • comply with Applicable Law;
  • prevent fraud or abuse;
  • enforce these Terms;
  • protect Growwr, its users, or Service Providers;
  • maintain platform integrity; or
  • safeguard the security and reliability of the Services.

Nothing in this Section obligates Growwr to approve, maintain, or continue any Account, and Growwr’s decision regarding account access shall not be interpreted as an endorsement of any individual, Organization, or business.