Terms of Service
8. Growwr AI Services
8.1 Overview
Growwr AI is Growwr’s proprietary artificial intelligence platform designed to assist Employers, Talent, Organizations, recruiters, administrators, and other authorized users throughout the workforce lifecycle.
Growwr AI combines proprietary technologies with trusted third-party artificial intelligence models, machine learning systems, automation technologies, and related computational tools to deliver intelligent features across the Growwr platform.
Growwr AI is intended to enhance productivity, improve hiring efficiency, streamline workforce management, and support better-informed decision-making. It is designed to assist—not replace—human judgment.
Growwr may introduce, modify, enhance, replace, suspend, or discontinue AI-powered features at any time in accordance with these Terms.
8.2 AI-Powered Features
Depending on the Services you use, Growwr AI may provide one or more of the following capabilities:
- conversational hiring assistance;
- hiring mission creation;
- workforce planning;
- job description generation;
- job requirement analysis;
- resume and CV analysis;
- portfolio analysis;
- skills extraction;
- professional profile analysis;
- candidate sourcing;
- candidate matching;
- candidate ranking;
- interview question generation;
- AI-powered interviews;
- interview analysis;
- interview summaries;
- hiring recommendations;
- hiring insights;
- talent discovery;
- workforce analytics;
- communication assistance;
- document summarization;
- content generation;
- workflow automation;
- knowledge retrieval;
- translation;
- compliance assistance;
- reporting;
- administrative assistance; and
- any additional AI-powered functionality introduced by Growwr.
The availability of AI features may vary by product, subscription plan, jurisdiction, regulatory requirements, or account type.
8.3 AI-Generated Outputs
Growwr AI may generate responses, recommendations, reports, summaries, rankings, analyses, predictions, scores, interview evaluations, suggested actions, communications, or other AI-generated content (“AI Outputs”).
AI Outputs are generated algorithmically using available information and should be regarded as informational tools intended to assist users.
AI Outputs do not constitute:
- legal advice;
- employment advice;
- recruitment advice;
- financial advice;
- accounting advice;
- tax advice;
- immigration advice;
- medical advice;
- regulatory advice;
- professional certification; or
- guarantees of any outcome.
Users remain solely responsible for evaluating AI Outputs before relying on them.
8.4 Human Decision-Making
Growwr AI assists users in making workforce-related decisions.
Growwr AI does not make employment decisions, contracting decisions, compensation decisions, promotion decisions, disciplinary decisions, termination decisions, or any other legally significant decisions on behalf of users.
All hiring, contracting, employment, compensation, promotion, disciplinary, compliance, and business decisions remain solely the responsibility of the applicable Employer or Organization.
Users should not rely exclusively on AI Outputs when making decisions affecting individuals.
8.5 Limitations of Artificial Intelligence
Artificial intelligence technologies are probabilistic systems and may produce inaccurate, incomplete, outdated, inconsistent, biased, unexpected, or misleading outputs.
Accordingly, Growwr does not warrant that AI Outputs will:
- be accurate;
- be complete;
- be error-free;
- be unbiased;
- be current;
- be suitable for a particular purpose;
- comply with every legal or regulatory requirement;
- reflect all available information; or
- produce any particular commercial, employment, or operational outcome.
Users acknowledge these limitations and agree to independently evaluate all AI Outputs before relying upon them.
8.6 Training Data and AI Models
Growwr AI may rely upon:
- proprietary Growwr technologies;
- proprietary algorithms;
- machine learning systems;
- statistical models;
- retrieval systems;
- knowledge systems;
- third-party foundation models;
- publicly available information;
- customer-provided information;
- user prompts;
- user-uploaded Content; and
- other lawful sources of information.
Growwr may update, replace, fine-tune, or modify the AI technologies used to provide the Services without prior notice.
8.7 Third-Party Artificial Intelligence Providers
Certain AI capabilities are powered or supported by trusted third-party providers.
Accordingly:
- certain information submitted to Growwr AI may be securely processed by authorized third-party AI providers;
- Growwr may change AI providers over time;
- different AI models may produce different results;
- AI functionality may depend upon third-party availability.
Growwr’s current AI providers are identified in its Service Providers documentation, which may be updated from time to time.
8.8 User Responsibilities
When using Growwr AI, you agree to:
- review AI Outputs before relying upon them;
- verify material information independently where appropriate;
- exercise independent professional judgment;
- comply with Applicable Law;
- avoid using AI Outputs for unlawful purposes;
- avoid submitting unlawful or unauthorized Content;
- avoid attempting to manipulate AI systems through malicious prompts or deceptive inputs;
- protect confidential information when interacting with AI features; and
- ensure that your use of AI complies with your contractual, professional, and regulatory obligations.
You remain solely responsible for all decisions, actions, and outcomes resulting from your use of Growwr AI.
8.9 Prohibited Uses of Growwr AI
You may not use Growwr AI to:
- violate Applicable Law;
- infringe the rights of others;
- generate fraudulent, deceptive, defamatory, abusive, or unlawful content;
- create fake identities, resumes, portfolios, references, certifications, or employment records;
- impersonate another individual or Organization;
- develop malware or facilitate cybercrime;
- generate discriminatory hiring practices;
- circumvent Growwr’s security systems;
- attempt to discover confidential algorithms or model parameters;
- reverse engineer AI systems except where prohibited by Applicable Law;
- scrape, harvest, or systematically extract AI Outputs at scale without authorization;
- use Growwr AI to build or train competing artificial intelligence models;
- misuse automated systems in a manner that disrupts the Services; or
- otherwise use Growwr AI in a manner inconsistent with these Terms or Applicable Law.
Growwr reserves the right to suspend or terminate access to AI Services for violations of this Section.
8.10 Intellectual Property in AI Services
Growwr and its licensors retain all right, title, and interest in and to Growwr AI, including its software, algorithms, models, prompts, workflows, interfaces, training methodologies, retrieval systems, datasets (where owned by Growwr), documentation, and all related Intellectual Property Rights.
Except as expressly permitted under these Terms, no license is granted to copy, modify, reproduce, reverse engineer, decompile, distribute, sublicense, create derivative works from, or otherwise exploit Growwr AI.
Nothing in these Terms transfers ownership of Growwr AI or its underlying technologies to any user.
8.11 AI Availability
Growwr AI is provided on an “as available” and “as updated” basis.
Growwr does not guarantee uninterrupted availability of any AI model, AI feature, third-party model, or AI capability.
Growwr may:
- introduce new AI models;
- retire existing AI models;
- modify prompts or workflows;
- update model providers;
- suspend AI functionality;
- introduce beta AI features; or
- limit AI functionality where required by law, regulation, security, or operational considerations.
8.12 Reservation of Rights
Growwr reserves the right to modify, improve, suspend, discontinue, or replace any aspect of Growwr AI at any time.
Growwr may establish usage limits, rate limits, subscription limits, geographic restrictions, feature availability restrictions, or eligibility requirements for AI Services.
Nothing in these Terms shall be interpreted as guaranteeing the continued availability of any particular AI capability or model.
8.13 No Warranty Regarding AI Outputs
To the fullest extent permitted by Applicable Law, Growwr disclaims all warranties, representations, and guarantees relating to AI Outputs.
Without limitation, Growwr does not warrant that AI Outputs will:
- be factually accurate;
- identify the best candidate;
- predict future performance;
- eliminate hiring risk;
- satisfy regulatory requirements;
- detect every instance of fraud;
- replace professional judgment;
- prevent bias;
- achieve business objectives; or
- meet your particular expectations.
Growwr AI is intended to support human decision-making, not replace it.
Users assume all responsibility for decisions made using AI Outputs.
8.14 Feedback and Improvement
If you voluntarily provide feedback, suggestions, ratings, evaluations, or other comments regarding Growwr AI, you grant Growwr the right to use such feedback to improve, develop, test, enhance, and refine its AI Services without compensation to you.
Nothing in this Section grants Growwr ownership of your Confidential Information or personal data beyond the rights otherwise granted under these Terms and the applicable Privacy Policy.

