20.1 Consent to Electronic Communications

By accessing or using the Services, you consent to receive communications from Growwr electronically.

You agree that Growwr may provide notices, disclosures, agreements, invoices, receipts, account information, security alerts, legal communications, updates, and other communications in electronic form rather than in paper format.

Electronic communications satisfy any legal requirement that such communications be provided in writing, to the fullest extent permitted by Applicable Law.

20.2 Methods of Communication

Growwr may communicate with you through one or more of the following methods:

• email;
• in-platform notifications;
• dashboard messages;
• mobile application notifications;
• SMS or text messages;
• telephone calls;
• messaging services integrated into the Services;
• API notifications;
• postal mail where required by Applicable Law; or
• any other contact information you provide to Growwr.

Growwr may use different communication methods depending on the nature, urgency, or legal requirements of the communication.

20.3 Responsibility for Contact Information

You are solely responsible for ensuring that your contact information remains accurate, current, and complete.

You agree to promptly update your:

• email address;
• telephone number;
• mailing address, where applicable;
• billing information;
• organization contact information; and
• any other information necessary for Growwr to communicate with you.

Growwr is not responsible for notices that you fail to receive because your contact information is inaccurate, outdated, incomplete, or inaccessible.

20.4 Legal Notices

Growwr may provide legal notices relating to:

• amendments to these Terms;
• updates to policies;
• privacy notices;
• security notifications;
• service interruptions;
• payment matters;
• regulatory disclosures;
• dispute notifications;
• intellectual property matters;
• compliance requirements; and
• other legal or contractual issues.

Unless otherwise required by Applicable Law, such notices become effective upon the earliest of:

• transmission to your registered email address;
• delivery through your Account or dashboard;
• posting within the Services where appropriate;
• publication on Growwr’s website where permitted; or
• any other legally recognized method of electronic delivery.

20.5 Account and Security Notifications

Growwr may send communications relating to:

• password resets;
• login verification;
• multi-factor authentication;
• suspicious login attempts;
• identity verification;
• fraud prevention;
• payment verification;
• unusual account activity;
• security incidents; or
• other security-related matters.

You acknowledge that such communications are essential to the operation and security of the Services and may not be disabled while your Account remains active.

20.6 Service Communications

Growwr may send operational communications relating to:

• Projects;
• payments and payouts;
• verification requests;
• hiring activities;
• AI-powered features;
• platform functionality;
• customer support;
• maintenance;
• service updates;
• technical issues;
• scheduled downtime; and
• other operational matters necessary to provide the Services.

These communications are considered part of the Services and are not promotional communications.

20.7 Marketing Communications

Subject to Applicable Law, Growwr may send newsletters, product announcements, feature updates, educational content, event invitations, promotional offers, surveys, and other marketing communications.

Where required by Applicable Law, Growwr will obtain the necessary consent before sending marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or through your Account settings.

Opting out of marketing communications does not affect Growwr’s ability to send transactional, operational, legal, security, or other non-marketing communications.

20.8 Communications Between Users

The Services may enable Employers, Talent, Organizations, administrators, and other authorized users to communicate through messaging, collaboration tools, video conferencing, AI-assisted communications, comments, file sharing, or other communication features.

Growwr may process, store, transmit, or facilitate such communications solely as reasonably necessary to:

• operate the Services;
• maintain security;
• detect fraud or abuse;
• provide customer support;
• comply with Applicable Law;
• investigate violations of these Terms; and
• improve platform functionality.

Growwr is not responsible for the accuracy, legality, or content of communications exchanged between users.

20.9 Recording and Monitoring

To the extent permitted by Applicable Law, Growwr may monitor, log, retain, or record certain communications and system interactions for purposes including:

• customer support;
• quality assurance;
• fraud prevention;
• cybersecurity;
• dispute resolution;
• regulatory compliance;
• platform security;
• service improvement; and
• enforcement of these Terms.

Where Applicable Law requires notice or consent before recording communications, Growwr will provide such notice or obtain the required consent.

20.10 Delivery and Receipt

You acknowledge that electronic communications may be subject to delays, filtering, technical failures, spam controls, internet outages, or other circumstances beyond Growwr’s reasonable control.

Except where otherwise required by Applicable Law, Growwr shall not be responsible for your failure to receive a communication resulting from:

• inaccurate contact information;
• email filtering or spam settings;
• failures of third-party communication providers;
• internet or network disruptions;
• technical failures of your devices or systems; or
• other circumstances outside Growwr’s reasonable control.

20.11 Electronic Records and Signatures

You agree that electronic records, electronic signatures, electronic acknowledgments, click-through agreements, digital acceptances, and similar electronic methods of indicating assent shall have the same legal force and effect as handwritten signatures and paper records, to the fullest extent permitted by Applicable Law.

You agree not to contest the validity or enforceability of electronic agreements solely because they were executed electronically.

20.12 Reservation of Rights

Growwr reserves the right to determine the method, format, frequency, timing, content, and recipients of communications relating to the Services, provided such communications comply with Applicable Law.

Growwr may modify its communication practices, notification systems, messaging features, contact methods, or electronic delivery procedures at any time to improve the Services, enhance security, satisfy legal or regulatory requirements, or support operational needs.

Nothing in this Section obligates Growwr to provide communications through any particular channel or technology indefinitely.